Training is one of the most important features to a successful running department.
However, training new hires as well as recurrent training of your current staff
can require time for both the trainee and trainer. Most often the required training
time is limited, and therefore this essential training becomes on-the-job training,
which creates errors, low productivity, and opens up the opportunity for FAA fines
and union grievances.
We at BITS believe that documentation can be the key to solving these training issues.
With the introduction of customized training manuals and tutorials your staff can
literally have a silent teacher with them at all times. They can be required to
read the manuals themselves prior to working on the tasks at hand, as well as have
it with them while working on-the-job.
Balanced IT Aviation offers our customers:
- Customized training manuals for procedural tasks (i.e., teaching your staff the basics of the department, such as what is a pairing or a segment…)
- Customized training manuals for software systems (i.e., teaching your staff how to navigate through the software systems in your department)
- Administrator and user manuals
- Customized training and how-to videos
- Tutorials on software upgrades (i.e., different functions available, new menu items…)
- Tutorials on contract procedures (i.e., how to code for the correct pay according to pilot contracts…)
- Create a testbank enabling management to pull from a pool of questions to verify the training sufficiency